With a rise in high density living and more people working from home, disputes between neighbours have also increased proportionately. And what makes this type of conflict particularly distressing is there is no escaping it. For many of us, home is a sanctuary – a place of safety and familiarity, so when conflict arises with a neighbour, our quality of life is seriously compromised, which left to worsen, can lead to serious mental and physical health impacts. Often these types of disputes can very easily become heated and escalate rapidly to the point where a personal approach such as talking things through ‘over the fence’ is no longer an option.
Neighbour dispute resolution is an effective and practical alternative to the cost and complexity of court. Entering mediation offers both parties the opportunity to work together to reach an agreement that will enable them to again enjoy time spent at home in proximity to the neighbour, avoiding a drawn out and costly court battle or one of the impacted neighbours feeling they have no other alternative but to move against their wishes.
Neighbour dispute resolution involves the mediator acting as an independent and impartial third-party responsible for guiding neighbours in dispute through a structured process that allows them to identify, explore and resolve issues between them. Communication is managed by the mediator, who will support and guide the parties to develop options and solutions to reach an agreement together. This process provides parties with an environment where they can shift from conflict, into a more positive and constructive form of communication.
We assist parties to resolve disputes in an environment that is informal, neutral and fair, so that agreements reached are durable and long-lasting, offering parties peace of mind to move forward into the future.Learn More
Online mediation offers a practical and accessible alternative to face to face mediation for parties who do not reside in the same location or do not wish to be in the same room for their mediation.Learn More
This can be via a phone call or in-person meeting. The pre-mediation intake session is a separate and confidential meeting between the mediator and each party. The purpose of this first step is for the mediator to understand the circumstances of your dispute situation – what brought you to mediation, what you hope to achieve and anything we may need to know about you that could impact the mediation – for example, whether you feel comfortable being in the same room as the other party, or whether you prefer online mediation. The more we know about your situation, the better placed we are to assist.
The intake session also gives us a chance to go through each phase of the mediation process with you – ensuring you understand exactly what to expect on the day. Each party must go through the intake session individually before we can proceed to the mediation. The intake session also gives the mediator the chance to assess whether your dispute is appropriate for mediation. Instances where mediation may not be an alternative to the courts would be in the case where there is a serious safety concern via an emotional, physical or psychological threat to one of the parties, or if one party flatly refuses to participate.
As a starting point, we encourage you to give us a call and have an obligation-free chat about mediation and how it may be suited to the nature of your dispute. If you are confident mediation is appropriate to the resolution of your dispute, then feel free to book your intake session, using the calendar tool below.
Start the mediation process by booking your intake meeting HERE
At Fresh Start Mediation we understand you will probably have some questions. Fill in your details HERE and one of our team will give you a call, otherwise you are welcome to call us.
Fresh Start Mediation services the whole of Australia, offering face to face and online mediation options.